Product Taxonomy

Increasing Productivity through Product Taxonomy

Product taxonomy is defined as creating a structure to organize all available products in a way that customers can find. In product taxonomy, all available products are put into several categories to which specific attributes are applied. A good taxonomy is a perfect combination of user behavior, trends, and cultural differences. The end result being it becomes easy for the customers to find their desired product amidst the long list.

Having a proper product taxonomy is very important as it leads to faster purchase decision-making and incremental business sales. Improper taxonomy can cause loss of sales. Product taxonomy cannot and must not be avoided. In this blog, we will look at how product taxonomy increases productivity.

Research has found that a poorly structured website causes 50% less sales as compared to a properly organized website. Visitors tend to visit a particular website while they browse over the internet. If your products are not properly placed within the website, either the website will miss out on potential searches, or the visitor will visit your website but will be unable to find the product. In both the situations, your product sales will be affected.

A well-built taxonomy will allow your website to display relevant products at all times, directly impacting the decision-making process of the buyer. Clear distinct categories and correct labelling directly improves business sales.

Here are some best practices to develop the right product taxonomy for your eCommerce business:

  • Get an energetic team onboard and explain them the importance of good product categorization. Try to get a qualified team who have degrees in information science or linguistics. They will be capable of understanding the right terminology and hierarchy.
  • Understand your users’ psychology and shopping behavior. Study the way customers navigate through different websites and choose their product. Find out their search behavior and factors that influence their buying decision. You can also talk to them or conduct a survey to understand their likes and dislikes distinctly.
  • Have a deep understanding of your entire data. Focus on information that really matters to your buyers. Maintain the accuracy of the product information.
  • To categorize, start visualizing your products with various attributes. A complicated taxonomy is of no use to anyone. Prepare a proper hierarchy to all the categories. Stay consistent with names at all levels. Users tend to spare lesser time searching for products; hence, the taxonomy needs to be as simple and clear as possible.
  • Allow your users to navigate and test your taxonomy in all possible ways. Take reviews and modify your taxonomy accordingly to make it better. Taxonomy must be updated regularly. Add new categories and improve the hierarchy whenever necessary.
  • The taxonomy must be the same across all the business units within the company. There must not be any discrepancies internally.

Product taxonomy is an important foundation for the success of any eCommerce business. A good product taxonomy is always built keeping the users in mind. It can start with simply writing on a few cards and creating divisions, to developing them into a brilliant architecture that customers would love to visit again and again in order to shop. Product taxonomy made right will increase productivity and enhance business sales. In the longer run, an efficient taxonomy minimizes the work of both the buyer as well as the seller.

Product Catalog Management

Best Practices: eCommerce Product Catalog Management

Customers are well-versed with the online technology now. From online shopping to online ticket reservation; several usual activities have transformed from offline to online. Customers navigate through various websites before making their decision. Hence, an eCommerce business must be able to provide the right product information to customers at all times.

A product catalog is essential for every eCommerce business and it ensures that the products are conveniently available online. An efficient product catalog directly impacts the sales of the organization. However, creating and managing a product catalog effectively can be challenging at times.

Challenges in Product Catalog Management

  • Different information coming in from multiple stakeholders from inside and outside the organization. For example, if measurement units differ then it can create a major problem in product catalog management

  • If the internal data is not converted properly for users, then incorrect product categorization can create issues.

  • Choosing a catalog management tool can be a challenge in itself. Before selecting a tool, one must understand the working of the tool in detail.

  • Product catalog growth is directly proportional to business growth. The need of the organization must align with the need of catalog.

Let us look at some of the best practices of product catalog management:

1. Offer Quality Product Information

The importance of providing valuable and correct product information to the customer can never be emphasized. The first objective is to ensure that your customers feel comfortable while they navigate through the eCommerce website. This also means that the website must not only be user friendly, but also customers must be able to easily locate their desired product.

By offering accurate product information customers will start trusting your brand and this will help them make faster purchase decisions. High quality product information includes technical attributes, attractive high-resolution images, videos, inventory information, units of measurement, and product usage combinations and recommendations. All the information must be updated to optimize the overall shopping experience of the customer.

2. Categorizing product catalog

Customers look for easy navigation options and clear categories like filter, refine, colors, etc. However, one must categorize their product catalog by considering the customer’s point of view. For example:

  • Using ‘M’ to denote “Medium” to represent a product size

  • Keeping consistency in all measurement units

  • Adding various product attributes to different products based on customer needs and not have limited attributes to all products

3. Measuring the catalog management process

To effectively manage a product catalog the business must understand three pointers and analyze them from time to time:

1. Which parts of the product catalog are managed by the stakeholders?

2. Who is affected by the catalog changes?

3. When during the process does the changes affect the most?

Once you are able to understand these factors, you can quickly seek for the right person who can help you during the mapping process. Catalog management mapping processes helps you understand the different steps to be taken and in which order.

4. Offer recommendations and suggest alternatives

A product catalog must not only offer the right product information, but also suggest alternatives and recommendations for different products. This will give ideas to the customers and also provide alternatives in case a desired product is out of stock.

5. Managing your Product Catalog Database

Catalog management is similar to information management and must be maintained well. Hence, one must create a product catalog database to ensure that the right information is given to the customer. This also prevents information errors and enables expansion of products.

The above-mentioned best practices will help an eCommerce business to manage their product catalog efficiently. The eCommerce businesses are developing online as well as offline product catalogs in order to provide maximum shopping experience to their customers. While online catalogs help in faster navigation through the website, offline catalogs help in easy-to-read experience for the customers. Both are equally important to enhance business sales.

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5 Proven Techniques To Lower Bounce Rate On Your Website and eCommerce Store

If you are reading this space, the chances are that you have a pretty website, an established name, reasonable search traffic, lead-generating ads yet experiencing a higher bounce rate on your website and eCommerce store.

In other words, genuine visitors looking for products/services in your niche area are simply bouncing off the website without even giving you a chance to convert them as your customer. 

Let’s jump into defining what constitutes a High Bounce Rate. As per Google Analytics, Bounce Rate is the percentage of single-page visit which increases when: 

  • Users exit your website just after viewing a single page
  • Users follow an outbound link just after viewing a single page
  • Users click the back button after viewing a single page
  • Users go through the entire page and not interact with any element on your website

As a result, it majorly affects your conversions and sales revenues. Additionally, Google takes your bounce rate into account as one of many factors on how to rank your site on its Search Engine Results Page (SERP). The higher the bounce rate, lower the rank, the poorer is your discoverability online.

Here are some pre-requisites that you are required to ensure in order to bring the bounce rate under control for your eCommerce store. 

Improve Page load speed

Consumers expect a typical webpage to load in about 2 seconds or less. Beyond which they began to move on to your competitor’s site. 

Not only consumers, but even Google considers the page loading time for ranking your site. If your site is consistently slow to load, it will result in a higher bounce rate as well as slip in SERP rankings. 

Here, we are also recommending to integrate a sub-second website module to your eCommerce store.

 

Check for Product page optimization

Sometimes businesses end up concentrating too much on-site UX that they fail to optimize theproduct content and data. Ultimately, it’s the product page that makes or breaks the sale.

Having a clean product page with genuine reviews, adequate attributes, relevant user manuals, effective Call-To-Action texts, compelling product descriptions, simple colour theme, appropriate placement of “Add to cart” and “Buy now”, all contributes to lowering of bounce rate.

Additionally, offering faster checkout, mentioning recognized credentials will improve your sales conversion and reduce bounce rate. 

Offer a visible and accurate site-search solution

As elementary as it may be, proper visibility of a site-search box is very essential for an eCommerce site. According to a 2002 report, an ideal search box should be 27-character wide. 

You can choose to customize it accordingly: fixing it at the top of the page so that visitors who scroll down the page never lose sight of it and having an auto-fill search box are recommended.

Using Taxonomy and Attribute development approach will offer better navigation and search functionalities to the users. It will incentivise the users to go beyond a single page and interact more with the website, thereby reducing your bounce rate. 

Optimize your website for smartphones/tabs

Improvements in mobile technology have drastically increased the use of smartphones and tablets.  Almost 95% of your customers, including that of B2B customers, prefer shopping using their mobile devices. 

Therefore, it makes more sense to optimize your web page elements for viewing on mobile devices other than conventional desktops. Even Google Analytics has started considering mobile-friendliness as a ranking factor for its SERP. 

Personalize shopping using exit-intent popups

It is proven that Exit-intent popups on eCommerce sites will lead upto 20% increase in conversion rate. Exit-intent popups can be your last resort to prevent users from exiting your website. 

Such popups if used wisely can make users interact with various elements on your website, thereby reducing single-view page exit, i.e. bounce rate on your website. 

Best things to mention in an exit-intent popup would be to show promo codes and discounts, offer to find the desired products, ensure free shipping etc. 

Thanks to the opaque nature of eCommerce, building trust among your customers come to be of prime importance before you make a sale. This is majorly achieved by implementing the above-discussed techniques.  

However, let’s assume you own a local business operating in Austin, Texas. It is found out that most of the traffic came from the region outside the area of operation. Kudos to your SEO efforts but visitors are prone to see your location and leave, heading back to search results. In such cases too, the bounce rate is incredibly high.

So, where did you go wrong? While integrating the above pre-requisites on to your site will impact your bounce rate and improve site UX, we suggest you book an appointment with our expert Solutions Provider, who will help analyze your bounce rate in the context of your business and also offer specific solutions to minimize it.   

 

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How can an eCommerce Company Benefit from the Catalog Updation Services?

An eCommerce business has to deal with a large chunk of data at all times. Considering the fact that all of a company’s information related to its products and services are made available to the customers online; the product information must be correct. And to ensure that the product information given to the customers is right, a product catalogue must be created and updated regularly.

One of the major challenges for an eCommerce company is to maintain an updated product database. Incorrect product information can not only lead to dissatisfied customers but also loss in sales and reputation of the eCommerce business. In addition, potential buyers find it difficult to navigate through the website and search for a suitable product. This hinders with their purchase decisions as well.

Updating product information is a continuous process. Product catalog must be maintained and so must be the high-resolution product images to attract potential buyers. Having an updated product catalog can offer the following benefits to the company and the buyer.

Benefits of Catalog Updation:

·  Efficient Search Engine Optimization (SEO) ensures your products show up often in search engine results

·  Makes it easy for the buyer to navigate through your site enabling faster buying decision

·  Shows product recommendations to buyers on the site to increase sales opportunities.

·  Customers can easily view the available promotions, discounts, and offers on various products and services.

There is a variety of product catalog services that helps increase the online presence of any eCommerce business. High-quality images and content are included to make the product catalog more appealing, attracting new users. The product catalog services include:

·  Catalog content management

·  Catalog building and indexing

·  Catalog conversion

·  Catalog image processing

·  Catalog updation

The catalog updation team takes care of the entire process starting from identifying the desired products, gathering product specifications and price, and creating a unique product catalog, to regularly updating and maintaining the product catalog.

Availability of advanced technologies tend to eliminate the process of manual catalog updation. The entire catalog updation process is automated, ensuring that the discounts on specific products are mentioned at the right time for promotional purposes. Once the catalog is prepared, product descriptions and images can also be changed easily.

The right product information must reach customers at all times. This helps customers to make faster purchase decisions. Customers can simply provide their specific catalog updating requirements, and the services provider will start developing a customized solution.

Data Normalization and Its Importance

All about Data Normalization and Its Importance

Advancement in technology and the changing work pattern within organizations has led to an increased importance for data management. Companies are building databases that are helping them collect, store, and analyze information. When it comes to bid data, another term that is widely used is data normalization. In this blog, we will understand more about data normalization and its importance.

Data normalization can be defined as the process in which data is organized in a way through which data users can easily analyze the data further. Data normalization has several applications. For instance, data normalization helps to get rid of any duplicate data. This reduces any possible redundancies which can adversely affect the data and enhances the capability of efficient data analysis.

Data normalization also helps to group the data together. The data that relates to each other is clubbed together into a single group making it easy to view the entire data at once. Sometimes the datasets have conflicting information. Data normalization helps to resolve all the data conflicts before any further analysis. By using the data normalization process, one can convert the entire data into a specific format which is simpler to read and analyze.

Now that we know about the applications of data normalization, it is time to understand the importance of data normalization.

A well-functioning database must go through the data normalization process. By why you ask? As discussed earlier, data normalization helps to get rid of all types of data defects and makes it easier for the users to analyze the data. Since the defects can occur at all times while the data is modified or updated, data normalization must be carried out regularly.

If a company does not use the data normalization process, then although the company would gather data, most of the data would be unorganized and unused. The data would take up most of the space and will not be of any benefit to the company. And since there is a lot of money invested in data collection and database designing, unused or misused data can lead to serious financial losses.

In addition to rectifying any data anomalies and faster analysis, data normalization offers several benefits to the organization:

  • Databases take up less space – Although technology advancement gives bigger data storage options, data normalization offers ways in which lesser disk space can be used for storage.

  • Enhance performance – Databases that are not unnecessarily loaded can lead to faster data analysis and increased performance.

  • Faster data upgradation and modification – Since the data anomalies are rectified, data can be easily updated and modified.

  • Data can be used to improve an organization’s performance – Company can look at the data to understand the company’s performances in different departments.

  • Can be used as a business intelligence tool – Data normalization can easily cross-examine the data coming from various sources.

Data normalization process works wonders for data scientists, business analysts, and people involved in database maintenance. It is considered to be one of the most necessary processes to be carried out by every company that deals with large data collection, storage and analysis.

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Three ways to Streamline your eCommerce Supply Chain

Supply Chain is an important process for any organization which enables efficient movement of raw materials and finished products from the manufacturer to retailer, distributor, finally reaching the end customer. A strong supply chain can reduce costs and increase customer satisfaction.

For an eCommerce setup, the supply chain process includes sourcing, storage, fulfillment, distribution, IT and transportation. Supply chain most often takes care of three aspects of any product – Price, Quality, and Lead Times. It depends on the organization whether they want a well-priced product, high quality product, or a product that reaches the fastest to the market. The main objective of supply chain is to have the right products in the right quantities at the right moment and at minimal cost.

Here are some of the benefits of an efficient supply chain management:

·  Reduction of costs across the supply chain and more efficient management of working capital

·  Efficient management of raw materials, work-in-process, and finished good inventory

·  Increased efficiency between supply chain partners and their transactions

·  Enhanced customer value

In this blog, we will look at the ways in which you can streamline your eCommerce supply chain in order to help it function more efficiently.

1. Dock to Dock Processes and Systems

Avoid stock delays by increasing throughput and product order cycle time. One can improve the process by getting some work done by the manufacturers, in order to reduce delays and expenses. It is best to have vendor compliance policies, transportation routing guide, and product specifications barcoding in place to ensure that there is minimal mismanagement. This way supply chain delays can easily be avoided.

2. Optimize Inventory Management

Inventory management is an important part of supply chain. Having the right items in stock at the right time can be challenging. The solution to overcome this challenge is to be efficient in planning, purchasing, and managing inventory. Another tip is to have clear communication with the vendors on the purchase order delivery dates.

3. Reduce Shipping Costs

eCommerce companies are finding ways to shorten their delivery time which will result in reduced shipping costs. Shipping costs can be reduced significantly if one takes care of the inventory management. Having the right stock and shipping it at the right time helps in faster delivery. This way, customers can expect low-cost shipping charges or even free shipping charges at times.

Streamlining supply chain is very important for any eCommerce business as it enables better customer service. This also proves to be of financial advantage to the organization, since it reduces freight costs, and optimizes the entire process for better functioning. Companies must assess and streamline their supply chain process regularly in order to avoid any fulfillment delays and unnecessary expenses.

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Use Agile Testing to Accelerate Your Software Release Cycles

Customer satisfaction is one aspect that is very difficult for business to meet consistently. It requires faster delivery time of products and services in order to ensure that the customers always get what they demand for. Being able to meet your customers’ demands is a means to measure the success of your business.

The traditional Software Development Lifecycle (SDLC) uses waterfall methods for testing and achieving faster quality and delivery time. However, with advancement in technology, the accuracy of the waterfall method is falling short. This is where the agile testing comes into play. In agile testing, development and testing can take place simultaneously instead of conducting it in phases.

Agile testing takes care of the requirements of end customers and testing teams. This way the customer requirements can be easily met. Instead of testing the codes after development, agile methodology conducts testing early and frequently. In addition to using agile methodology for accelerating your software release cycles, companies need to follow certain strategies for faster delivery time.

Companies often use agile testing methodology without taking care of their IT environments, workflows, culture, or architecture. This is a wrong way to go about. Faster software release cycles require better collaboration, flexibility, and transparency among the development and testing teams. The IT environment and workflows must be managed well so that teams get the right feedback and save valuable time in managing the testing methods.

Another means of saving the testing time is to automate the testing process. This way the long codes can be easily checked for mistakes and integrated with the expected outcomes. Automation prevents code defects and regressions. Automated testing helps reduce costs, compress long regression cycles and accelerate release time. Since the cost changes constantly, automated testing offers regulated feedback.

Companies face a challenge of reduced ROI due to high cost of maintenance of automated testing. The solution is to modify the automation architecture. Some companies have adopted a method to break down the large code into smaller pieces on which the teams start to work. This allows the team to properly define and maintain the interfaces.

Agile testing methodology may faster the delivery time of software release cycles; however, it comes with its own challenges and opportunities. In addition to agile testing, companies must also take care of their organizational structure, vision alignment, and team communication. Provided the company knows its end deliveries, the agile testing method can be of great help in meeting customer demands.

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Advance Your Image Processing Knowledge

Read this to Advance Your Image Processing Knowledge

Today, automated image analysis has become an integral practice in multiple industrial and academic sectors. In order to analyze an image in detail, acquiring advanced image processing knowledge and skills can be highly useful.

Image processing as the name suggests is the process of editing images in a way to make them look more appealing and to identify the hidden details. Advanced image processing enhances the image in its best possible way. It is one of the most rapidly growing technologies used widely in medicine, forensic science, electrical engineering, and computer science domains.

Image processing can be carried out using two methods.

Analogue Image ProcessingDigital Image Processing
This method is used for hard copies such as printouts and photographs.This method is used for processing digital images with the help of computers.
Analysts use fundamental techniques of interpretation – Analog signalsAnalysts use three steps for interpretation – Pre-processing, Enhancement and Display.

Due to the increase in the usage of digital mediums like digital cameras, computers, mobiles, etc., digital image processing method is used more often as compared to analogue image processing method. In order to understand image processing in detail let us look at the following steps.

1. Acquisition – The first step is to acquire the image from the source. It also includes aspects like scaling and color conversion. Color alteration enhances the image.

2. Image enhancement – This is a subjective phase, which may or may not be applicable for every image. However, this step exposes the hidden features of the image.

3. Image restoration – This step makes the image more appealing and may or may not be applicable for every image.

4. Color image processing – It deals with full color and pseudocolor image processing

5. Wavelets and Multiresolution processing – In this step, image is presented in various degrees for better image clarity.

6. Image compression – This step deals with image size and resolution modification.

7. Morphological processing – This step deals with extracting image components that can describe the shape of the objects in the image.

8. Segmentation Procedure – Segmentation is one of the most difficult steps of image processing. This step partitions the image into its constituent parts.

9. Representation & Description – This step transforms raw data into processed data

10. Object detection and recognition – In this step, one can assign labels to the objects detected after the entire image processing is completed.

Artificial Intelligence (AI) has proved to have several applications in image processing. For example, helping doctors in interpreting X-rays and MRI images by developing computer aided diagnosis systems. This is a breakthrough in medical sciences, making diagnosis simpler and easier to manage.

Image is simply a two-dimensional signal; however, image processing focuses on the details and hidden aspects of the image, enhancing its usability. 

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What is the Difference between UI and UX Design?

Several companies look for talented resources that possess both UI and UX design skills. The major reason is that having both the skills proves to be an attractive combo for the employer. Although having both UI and UX design skills may prove to be beneficial, there are certain unique differences between the two. In this blog, we will understand the differences between UI and UX Design.

1. Focus Areas

UI stands for User Interface, which is a series of specific assets users interact with in order to experience a product or service. For example: screen, pages, and other visual design elements such as colors and typography, button, icons, etc.

UX stands for User experience which deals with the interaction and experience users have with a company’s internal products and services. Based on a user’s experience, the interaction patterns can be modified and made better.

Both these terminologies may seem to be similar, but they are not. While a good UI design helps to attract users, a good UX design helps to sell the products or services. While UI caters to only interfaces, UX designing caters to products and services in addition to interfaces.

2. Responsibilities

UI designers are responsible for creating an attractive product appearance which results in branding and graphic development, customer analysis, and creating user guides or storylines. They work on developing UI prototypes and implementing it.

The UX designer is responsible for content strategy, customer analysis, and product strategy. They work on prototyping, testing, development and planning of overall user experience for company’s products and services.

3. Colors in Use

This is a unique difference between both the designers. UI designers tend to design the prototypes in full color. On the other hand, UX designers use only three colors in the prototype design – Black, White, and Gray.

This difference can be prominently seen in their designing styles specially in the usage of assets like icons, buttons, pages, images, drop down lists, text fields, checkboxes, etc.

4. Tools

The functioning of the two roles differ because of the different tools used by the UI and UX designers.

For UI designers, designing images is of utmost importance. They tend to use the best tools for creating images such as, Flinto and Principle. Both these tools offer the ability to sketch, which comes handy for developing images.

UX Designers look for tools that help them modify and improvise user experience from time to time. This means, they must be able to test and preview projects from time to time. Mockplus is one such prototyping tool that is helpful during the testing process.

Both the roles may be distinct, but they complement each other. However, it is important to understand the differences between the two roles in order to use them wisely. In conclusion, let us summarize all the differences.


UI Designer UX Designer
Takes care of how things look Takes care of how things work
UI elements include icons, drop down lists, text fields, buttons, and more. UX elements include visual design, usability, interactive patterns, and more
Uses full colors for prototyping Uses White, Black, and Gray colors for prototyping
Focuses on Emotions Management Focuses on Goal Management
Manages branding and graphic development Manages content and product strategy

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Product Data Descriptions that Connect with your Customers

For an eCommerce store, product descriptions do what sales agents do in a brick and mortar store. Right product descriptions convince your customs to buy your products. Why do some products connect instantly with the customers? Let’s look at some points that will persuade your e-store visitor to make a purchase.

  1. Self Explanatory Descriptions

It has more to do with the way the product is placed for the customer with the appropriate words and Images. Product Description is never about the number of words but how you put it across, self explanatory descriptions do the job for you. For Eg: 

Here, in one glance the customer or a visitor to the e-store can make out the details of the product with all the relevant information.

  1.  Use Keywords Wisely 

Use words in title and descriptions that a customer is likely to type while searching for a product helping in SEO rankings. Free keyword tools such as GoogleKeyword Planner  and Keywordtool.io, or paid platforms like SEMRush and Ahrefs help to perform in depth keyword research.

You need to find a keyword with search results of 100-10,000 keywords which are marked as “low difficulty” or “low priority” and include them in your product descriptions. Placing keywords in product descriptions especially in product titles does increase your e-store search rankings. Look for ways to include keywords in the ‘Title’ , ‘Meta description’ , ‘Alt’ Tag and product description body.

  1.  Turn Features into Benefits

Be specific about your product. Making dry statements like “very good quality “that generalize your product doesn’t help. Putting across each product feature with its benefits brings out the credibility of the product.

For example: WOODBAY Men’s Grey Running Shoe

Product Description:

Breathable mesh and synthetic upper for natural movement

PHYLON midsole for optimum comfort

Crafted for simple support these running-inspired slip-ons feature textile mesh.

  1.  Make it easier for your readers to Imagine 

A customer cannot touch and feel your products during an e-store browsing. You need to let customers imagine how they would feel having the product in their hands. Practice writing lines that intrigue the user with words such as imagine, discover, experience and explain to the reader the positive feelings of owning and using your products. 

5. Show them positive reviews of your product

It builds trust among your customers. Ask you customer’s reviews about your product during browsing and also after a purchase. Most customers after a satisfying purchase would be happy to put a good work across. Indicate reviews and rating in each product description page to increase the visibility of the feedback.

6. Images and Other Media (Vidoes, Brochures)

Keeping text descriptions short and featuring your product through images, videos, graphic bullets, icons enables to get the right information to the customer.

 

 

Data Description writing services is a niche area that Altius specializes in, enabling it to showcase your products convincingly  in order to connect with your potential customers. Altius understands your audience so that the most relevant information is pulled out about your products and business, and projected  through skilled content description.